Contact Customer Care
Reach out to our customer operations team for inquiries regarding orders, sizing, shipping, or returns. We aim to respond to all tickets within 24 business hours.
Submit Support Ticket
Fill out the fields below and our operations desk will review and assign your request.
Official Channels
Send an Email
General inquiries & sales:
respawninternational01@gmail.com
WhatsApp Chat
Direct instant support:
+92 333 0694697
Business Hours
Support operations schedule:
Monday - Saturday: 9:00 AM - 6:00 PM
Flagship Store Location
Respawn International, Al-Shafi Street, Shahabpura Road, Sialkot 51310, Pakistan
Google Maps Integration Ready
Coordinate maps mapping enabled for Sialkot, Pakistan.
Frequently Asked Questions
Quick solutions to the most common inquiries regarding shipments, returns, and ordering.
How can I track my shipment order?
Once your gear is dispatched, you will receive a tracking link via email and SMS to monitor delivery status in real time.
What is your product return & claims policy?
We offer a 7-day hassle-free return window on unused products with original tags and factory packaging.
Do you offer cash on delivery (COD)?
Yes, COD is available all across Pakistan with a nominal 10% advance deposit for order confirmation.
How long does standard delivery take?
Major cities (Lahore, Karachi, Islamabad) take 2-3 business days. Other regions take 3-5 business days.
Are all sportswear products authentic?
100% authentic. All gear and apparel are sourced directly from verified manufacturers and official distributors.
Can I modify or cancel my order?
You can modify or cancel your order within 2 hours of placement by messaging our WhatsApp support desk.